At Cafe Chairs Sydney we take the utmost care to select commercial furniture which looks good and is practical while paying particular attention to the details and processes which define quality. Our furniture collection is constantly evolving to make it suitable for a wide variety of public and domestic spaces.
Our objective is to provide a great shopping experience with exciting products and exceptional customer service. However, to ensure the longevity of your products and to enjoy them to the full, please take a moment to read our tips on furniture care as detailed below, together with the conditions of the warranty that accompanies all of our products.
To ensure your furniture remains in tip top condition we suggest that you carry out regular inspections. Get into the habit of carrying out weekly checks, paying particular attention to the joints, swivels and welds which absorb most stress as well as ensuring there are no screws, glides or bolts missing. Tighten and clean all screws and bolts and apply grease if necessary. If you need to replace any components then only use original parts and attach them in exactly the same way.
The Australian sun is particularly harsh and leaving anything exposed 24/7 will result in fading, in order to get the best results from your furniture you should keep it under cover. Left to the elements everything no matter the quality will fade especially bright colours such as red, orange and yellow etc. UV treatments will only slow the fading process not eliminate it so please take care of your new furniture.
If any item is showing signs of stress fatigue then you need to take it out of service and notify us right away. If you continue to use the product then you do so at the purchaser’s risk and this action will invalidate the warranty.
All of our products are sold with a 12 month warranty with the exception of those products listed below.
The Specta chairs and Premium café chairs with arms are supplied with a 3 year warranty against faults arising from defective workmanship.
All Werzalit and Isotop table tops are supplied with a 2 year warranty.
Our aim to provide customers with top notch products at affordable low prices. To put our money where our mouth is, we’re more than happy to price match any product that a customer believes they have found cheaper elsewhere, on the proviso that:
It is a regular price and not a special offer
Any competitor’s price quote for a specific product must be their regular selling price and not a special offer or sale price.
The product must be the same or a close match
We’re happy to match the price of any product found cheaper provided that it is the self same product or at the very least of a similar quality or level of workmanship.
A quote is given in writing
The quote from the competitor must be put in writing and should not be more than 7 days old.
Please be aware that while we do our best to provide accurate pictures of our products, due to different operating systems and monitors, colour may vary slightly to those shown.
Payment is accepted by means of cash, credit cards and company bank cheques only. We cannot give credit or accept COD.
At Cafe Chairs Sydney, we’re committed to delivering the very best service that we possibly can and that means convenient shopping, new and exciting products, and exceptional service. In order to enjoy and indeed get the most out of the products that you buy from us, we’ve put together some quick tips for general furniture care. Also, we’ve provided a list of guidelines for furniture warranties and would recommend that all our customers have a quick read through and familiarise themselves with them.
Thanks for taking the time to read our policies.
The Cafe Chairs Sydney Team